BigHit LLC / BigHit.com understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
BigHit LLC / BigHit.com's Privacy Policy describes how this site collects and uses the personally identifiable information provided by customers/consumers/users of this site. It also describes the choices available to customers regarding
BigHit LLC / BigHit.com's use of customer's personally identifiable information and how that information may be accessed and updated by customers and how it may be provided to third-parties.
Who We Are
BigHit LLC / BigHit.com
is an United States trademark company, located in Cypress, California, USA.
BigHit LLC / BigHit.com
complies with the U.S-EU Safe Harbor framework which is dictated and set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries.
BigHit LLC / BigHit.com
further complies with the California Online Privacy Protection Act and the Children's Online Privacy Protection Act (COPPA).
What Information
BigHit LLC / BigHit.com
Collects
BigHit LLC / BigHit.com
must collect certain personal data in order to conduct business, provide customer service and provide a customer with relevant requested services. Personal information is collected from customers when a customer contacts
BigHit LLC / BigHit.com
through the website, when a customer purchases a domain, whenever a customer fills out a contact form, sell domain form, find domain form, and any other forms on the
BigHit LLC / BigHit.com
platform; when a customer submits payment to
BigHit LLC / BigHit.com
; and when a customer contacts
BigHit LLC / BigHit.com
via phone or chat.
BigHit LLC / BigHit.com
will further collect certain personal information from customers as needed in order to continue to provide services to its customers and as required by any relevant law, rule, regulation, and other method that ensures the safety of
BigHit LLC / BigHit.com
, its customers, and the general public.
BigHit LLC / BigHit.com
collects customers' relevant personal information, including but not limited to: name, address, phone number, fax number (if applicable), email address and other data used to directly or indirectly to identify you in connection to your use of
BigHit LLC / BigHit.com's services. Many products/services may require a customer to provide
BigHit LLC / BigHit.com
with additional information such as credit card information, associated billing information, or other financial and payment information. In order to protect
BigHit LLC / BigHit.com
and its customers, as well as intellectual property rights,
BigHit LLC / BigHit.com
may require customers to provide government identification and/or other documentation as proof of identity and physical address.
Scope - What Our Policy Covers
This Privacy Policy applies only to your use of our site. It does not extend to any websites that are linked to from our site (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Why
BigHit LLC / BigHit.com
Collects This Information
BigHit LLC / BigHit.com
collects customer information for several reasons, including but not limited to: following relevant and required ICANN data collection requirements, along with and to abide and comply with United States laws, rules, and regulations. Further,
BigHit LLC / BigHit.com
collects such information in order to allow
BigHit LLC / BigHit.com
to:
a. To personalize customer experience - customer information helps
BigHit LLC / BigHit.com
better respond to customer's individual needs.
b. To improve the
BigHit LLC / BigHit.com
website and services -
BigHit LLC / BigHit.com
continually strives to improve its website offerings and services based on the information and feedback received from customers.
c. To improve customer service - customer information helps
BigHit LLC / BigHit.com
more effectively respond to specific customer service requests and support needs. Should a customer contact
BigHit LLC / BigHit.com
for service or support, it will keep an internal record of such correspondence, whether email or telephone call, along with an internal record of support given.
d. To process transactions - other than specifically provided in this provision, or required by law, customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without direct and express customer consent.
e. To send periodic emails - customer email addresses provided for order processing, will be used to send customers relevant and pertinent information and updates pertaining to their
BigHit LLC / BigHit.com
account and registered domain names and/or other services. These communications include, but are not limited, to:
BigHit LLC / BigHit.com
updates and questions or concerns regarding the customer, their account, or specific services.
f. Domain ownership information -
BigHit LLC / BigHit.com
sells domain names, and all domain name purchases require registrant information in order to complete the purchase and facilitate the transfer of the domain name. The information provided by a customer when purchasing a domain can and will be used to transfer ownership of said domain names. The registration information provided for a domain is recorded and shared with trusted parties in order to deliver such purchases to domain buyers. If a customer does not apply for privacy protection, the whois information provided when buying domain names may be shared via a public record called "Whois".
How
BigHit LLC / BigHit.com
Collects Information
BigHit LLC / BigHit.com
utilizes a variety of security measures to maintain the safety of customers' personal information. All supplied financial information provide by users/purchasers of our site will be stored in our database. This database and the sensitive information contained within are only accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
BigHit LLC / BigHit.com
may or may not use cookies (and other technologies such as web beacons, pixels, tags, scrips) to identify you so you don't need to log in each time you visit a
BigHit LLC / BigHit.com
website or its mobile applications. The cookies are linked to your customer account, which is associated with the information in your account.
BigHit LLC / BigHit.com
may or may not use cookies to help remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that it can offer better site experiences and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most modern websites, if you turn your cookies off, some of
BigHit LLC / BigHit.com
's services may not function properly or function at all.
BigHit LLC / BigHit.com
does not test its website for this and does not guarantee use of services with cookies disabled.
BigHit LLC / BigHit.com
, like most companies, obtains information about its customers automatically and stores this information in its internal databases. This information may include but is not limited to: Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring entry/exit pages, operating system, date/time stamp and/or clickstream data, and other data that could directly or indirectly identify you.
BigHit LLC / BigHit.com
uses this information to help personalize your experience and search results, diagnose problems with its systems, to administer the services on this site, and for other corporate uses.
How
BigHit LLC / BigHit.com
Uses This Information
BigHit LLC / BigHit.com
must first and foremost abide by local law. As a US company,
BigHit LLC / BigHit.com
will first abide by US laws and regulations when two laws might differ and/or conflict with one another.
BigHit LLC / BigHit.com
securely holds on to personal data internally. Such data can be held indefinitely in order to keep accurate records that may be required under local law and regulation.
BigHit LLC / BigHit.com
uses customer information to communicate directly with their customers. It is important for customers to keep their email address up to date and check their email regularly for updates regarding a
BigHit LLC / BigHit.com
account.
BigHit LLC / BigHit.com
may have the need to provide customer information to third parties for certain services required by
BigHit LLC / BigHit.com
, including but not limited to, credit card processors, technical support services, shipping of goods or services, customer relationship management, SMS delivery, Collections Agencies,registry compliance, law enforcement, among other third parties for other similar such reasons. When a domain is purchased which is managed at a partner registrar,
BigHit LLC / BigHit.com
reserves the right to automatically push said domain name(s) into an account at that domain name registrar in order to provide the relevant purchased product(s) to the customer.
BigHit LLC / BigHit.com
will only share information that is necessary for the third party to provide the required services. This information will not be sold nor voluntarily disseminated unless reasonably needed at
BigHit LLC / BigHit.com's sole discretion.
When users and/or purchasers of
BigHit LLC / BigHit.com
requested to remove his/her personal information, this does not mean that the customer's personally identifiable information has been deleted entirely from
BigHit LLC / BigHit.com's systems and databases. Some or all this information may be retained by
BigHit LLC / BigHit.com, including but not limited, to comply with legal obligations, resolve disputes, prevent fraud and/or enforce company agreements. In addition, you will not be able to submit a form on this website without providing the exact information required to complete that specific action. It is forbidden and against of ICANN's rules to provide false Registrant information about any domain name registration(s). Providing false or fake information may and will result in suspension of the customer's
BigHit LLC / BigHit.com
account and forfeiture of any related domain name(s) registered with
BigHit LLC / BigHit.com
or any of its affiliate companies or domain name registrars.
BigHit LLC / BigHit.com
will cooperate with government, law enforcement officials and relevant private parties to enforce and comply with Unites States law and with applicable and mandatory regulations regarding the services it provides. If necessary,
BigHit LLC / BigHit.com
will disclose any customer information to the relevant officials or private parties when appropriate or deemed reasonably necessary. Further, if
BigHit LLC / BigHit.com
believes, in its sole discretion, (including without limitation to subpoenas), that the preservation of certain customer information is necessary to protect its rights or the property and/or the rights of a third party.
BigHit LLC / BigHit.com
may further maintain or share customer information in order to protect the safety of the public or any person, to prevent or stop activity
BigHit LLC / BigHit.com
considers to be illegal based on applicable laws, or to otherwise uphold the law. By using BigHit LLC / BigHit.com
's website and services, all customers expressly consent to this Privacy Policy.
BigHit LLC / BigHit.com
further reserves the right to modify this Policy at any time. If changes are made to this Policy, those changes will be publicly posted.
BigHit LLC / BigHit.com
is not required to directly notify its customers of changes made to this Policy, however, if material changes are made,
BigHit LLC / BigHit.com
will notify its customers by email or through a public notice on its website.
Accessing, Updating, and Deleting Your Information
You have the right to correct any personal information held about you that is inaccurate or incomplete. If there is information located on
BigHit LLC / BigHit.com
servers you wish to correct, you will be required to contact us and inform us to update the appropriate information. This includes account owner information, information submitted for various products and services offered through this website, including but not limited to purchased domain names and payment methods linked to your account. You have the right issue a request that
BigHit LLC / BigHit.com
delete your personal data.
BigHit LLC / BigHit.com
will review your request and delete data if possible.
BigHit LLC / BigHit.com
reserves the right, in its sole discretion, to retain any personal data. Personal data may be retained for several reasons, including, but not limited to: fraud mitigation; preserving or enforcing legal and/or contractual rights; data retention mandated by local law, domain registrars processing of your data, relevant domain registries, contracts, or reasons necessary to
BigHit LLC / BigHit.com's business and operate such services. If you wish to have your data erased, you can use the contact details found on the bottom of this page, please provide as many details as possible as to your request, and the company will determine if you have a valid basis for the erasure of your data. If you have questions about data retention you may contact us with your questions or concerns. You have the right to lodge a complaint with a relevant supervisory authority.
Third Parties
BigHit LLC / BigHit.com
may share your personal information with affiliated companies within its corporate family and other third-parties that integrate with
BigHit LLC / BigHit.com
services, and to provide products and services, including but not limited to: customer relationship management; processing payments; fraud prevention; management of domain names; and serving advertisements. Many of these third parties are affiliate companies, and work in conjunction with
BigHit LLC / BigHit.com
to provide customers the products and services provided by
BigHit LLC / BigHit.com
to
BigHit LLC / BigHit.com
's customers. Targeted ads may be provided to
BigHit LLC / BigHit.com
customers based upon their webpages and internet activity. These ads and offers may be displayed as product banners provided while you are engaged in Internet browsing or using
BigHit LLC / BigHit.com
and its services. In some instances,
BigHit LLC / BigHit.com
partners with third parties to manage advertising, including targeted advertising on
BigHit LLC / BigHit.com
webpages and other websites. These third-party partners may use certain data collection tools such as cookies in order to collect information about customer activities to provide customers with customized advertisements. When possible, such providers will give ways to opt-out of any such advertisements.
BigHit LLC / BigHit.com
's website may contain links to third party websites.
BigHit LLC / BigHit.com
is not responsible for the privacy policy and data collection of third-party sites. You are solely responsible for reviewing any third-party privacy practices on all such websites.
Change in Company Ownership
If
BigHit LLC / BigHit.com
were to merge with another company or if
BigHit LLC / BigHit.com
is involved in an acquisition or sale of all a substantial portion of assets, or other similar sale transaction, your information will be transferred as part of that transaction and you will be notified by email and/or notice on
BigHit LLC / BigHit.com
website of any such transfer and any choices you may have regarding your information.
Contact Information
If you have any other questions about this Privacy Policy, the practices of
BigHit LLC / BigHit.com
you may use the contact us form on this web site to request additional information, or you can reach us by email at support@bighit.com.